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News, events, comments and much more…
Medicare is a federal government program that covers more than…
Let's face it: Running a call center is costly, very…
Let us face it: How do you feel when you…
There is so much information about inbound call centers that…
The truth is that there are many lead generation companies…
For most experienced telemarketers, there is nothing "cold" about cold…
Businesses, including law firms, are constantly looking for ways to…
To some extent, we can say that the star of…
Starting and managing your own personal injury law firm can…
Call transfer is a standard part of almost every call…
Despite the technological advancement witnessed since the inception of the…
The human voice is naturally remorseful, empathetic, unique, and understanding.…
At the heart of every pay-per-call campaign lies an offer:…
In the ever-evolving digital marketing landscape, pay-per-call advertising has become…
Interactive Voice Response (IVR) technology plays a critical role in…
Pay-per-call advertising is evolving rapidly. More people are implementing advanced…
In today’s highly dynamic business environment, business owners expect Interactive…
As a business owner, one of your core responsibilities is…
As a small business owner, you wear many hats. You…
The success of your business largely depends on your ability…
Can you tell if your car is broken by looking…
Modern business owners are increasingly focusing on building an online…
The rapid growth of digital communication networks and the internet…
Interactive voice response (IVR) is one of the best ways…
Let us face it: Abandoned calls are inevitable in every…
Not every caller enjoys interacting with your interactive voice response…
Interactive voice response (IVR) systems have become a critical part…
In a perfect world, no one would be put on…
Auto and predictive dialers are common technologies used to improve…
What comes to your mind when someone mentions “Louis Vuitton?”…
As we approach the last quarter of 2023, there is…
In an era where individuals have more choices and access…
A single marketing strategy will hardly give your law firm…
You have the right to remain silent on social media,…
Did you know that 229 million people use Twitter every…
As of 2022, TikTok had one billion active users. What…
As customer demands become more complex and the need for…
Are you a contact center agent or manager? If so,…
Are you a call center agent or manager? If so,…
Are you more likely to purchase from a business that…
Lead generation is crucial for every business. However, it is…
In a world where technology is evolving at breakneck speed,…
Let us face it: Google is the king of search…
It's no secret that the legal profession has shifted dramatically…
What is top of funnel content? It is informative, valuable…
Research shows that at least 79% of business leaders agree…
Call centers are the front line of customer service. They…
"Thank you for calling us. Your call is important to…
In our previous post, we discussed top-of-funnel content for lawyers,…
If you are like most of us, you must have…
Call centers are undergoing a massive transformation thanks to the…
We have already talked about the top of funnel and…
When it comes to advertising online, most marketers rely on…
Being told "no" is a fact of life. You don't…
One of the most significant challenges facing traditional brick-and-mortar and…
The Beginning Way back in 2011, I was one of…
There are three factors that contribute to customer retention with…
Cold calling is one of the three types of outbound…
There is so much information about inbound call centers that…
Affiliate marketing remains one of the major sources of income…
Call transfer is a standard part of almost every call…
Despite the technological advancement witnessed since the inception of the…
The pay-per-call industry has evolved massively over the last decade.…
At the heart of every pay-per-call campaign lies an offer:…
In the ever-evolving digital marketing landscape, pay-per-call advertising has become…
Interactive Voice Response (IVR) technology plays a critical role in…
Millions of people visit social media networks daily. Facebook, for…
Pay-per-call advertising is evolving rapidly. More people are implementing advanced…
Think of a time you called a customer care desk.…
In today’s highly dynamic business environment, business owners expect Interactive…
As a business owner, one of your core responsibilities is…
As a small business owner, you wear many hats. You…
The success of your business largely depends on your ability…
Can you tell if your car is broken by looking…
Modern business owners are increasingly focusing on building an online…
The rapid growth of digital communication networks and the internet…
Interactive voice response (IVR) is one of the best ways…
Let us face it: Abandoned calls are inevitable in every…
Not every caller enjoys interacting with your interactive voice response…
Interactive voice response (IVR) systems have become a critical part…
In a perfect world, no one would be put on…
Auto and predictive dialers are common technologies used to improve…
You have the right to remain silent on social media,…
Did you know that 229 million people use Twitter every…
As of 2022, TikTok had one billion active users. What…
As customer demands become more complex and the need for…
Are you a contact center agent or manager? If so,…
Are you a call center agent or manager? If so,…
Are you more likely to purchase from a business that…
In a world where technology is evolving at breakneck speed,…
Let us face it: Google is the king of search…
What is top of funnel content? It is informative, valuable…
Call centers are the front line of customer service. They…
"Thank you for calling us. Your call is important to…
If you are like most of us, you must have…
Call centers are undergoing a massive transformation thanks to the…
We have already talked about the top of funnel and…
Would you like an easy way to sell your web-generated…
In the Digital Marketing/Online Advertising world, when an old…
In our latest episode of Caller Meetup Live, I sat…
In my latest Caller Meetup episode, I linked up with…
In this episode of the Caller Meetup Live, I sat…
I had the chance to sit down with one…
The pay-per-call sector is governed by laws and regulations to…
Think of a time you called a customer care desk.…
Reaching out to prospective clients through calls, text messages, or…
Research shows that at least 79% of business leaders agree…
Being told "no" is a fact of life. You don't…
When it comes to advertising online, most marketers rely on…
Would you like an easy way to sell your web-generated…
In 2009, the legal field in the United States officially…
When you were admitted to the bar, there was no…
Nobody can underestimate the power of digital marketing, especially at…
Research shows that approximately 92% of all customer interactions happen…
Are you looking to generate more inbound calls that will…
The advent of the internet has given rise to a…
Pay-per-call services provide phone users with a wide range of…
I had the chance to sit down with one of…
According to Statista, affiliate spending in the United States will…
Understanding who your ideal customers are is an important step…
You have hired pay per call companies that are sending…
In a typical call center setting, call transfers are almost…
If you have not implemented call tracking software to help…
It is no secret that modern customers expect easy and…
In our latest Caller Meetup episode, I linked up with…
Your business phone calls with existing and potential customers are…
Hey there, PALO community! My name is Cailey and I…
All men and women are created equal, but some legal…
The growing competition in the legal space has left many…
Attorney lead generation and referral services have morphed from simple…
Attorney marketing has become so competitive, pushing attorneys into exploring…
Are you an independent attorney or part of a large…
Running and scaling a personal injury law firm can be…
If you are faced with a legal issue that is…
Let us face it: Attorneys face a relatively tight market…
The truth is that every attorney requires a consistent flow…
Approximately 73 million Americans aged between 25 and 75 own…
The truth is that lawyers are always looking for new…
Let us face it: There are millions of people out…
The truth is that the legal marketing industry is growing…
The truth is that there are many lead generation companies…
According to the National Highway Traffic Administration, auto accidents happen…
For most experienced telemarketers, there is nothing "cold" about cold…
Are you a mass tort attorney? Do you attract enough…
Although calls have been around since 1876, it wasn't until…
As a solo attorney or partner in a law firm,…
A call center plays a critical role in providing better…
As we approach the last quarter of 2023, there is…
Lead generation is crucial for every business. However, it is…
It's no secret that the legal profession has shifted dramatically…
What is top of funnel content? It is informative, valuable…
Reaching out to prospective clients through calls, text messages, or…
In our previous post, we discussed top-of-funnel content for lawyers,…
Running a solo law firm requires you to wear multiple…
One of the most significant challenges facing traditional brick-and-mortar and…
A lot of law firms think the best way to…
In the legal profession, like in any business, effective lead…
