What Sets the Best Lead Generation Companies Apart?
The truth is that there are many lead generation companies out there with plenty of five-star rankings and glittering reviews.
The Ultimate Guide to Outbound Call Centers
There is so much information about inbound call centers that it can be quite easy to forget about outbound call
Why Should You Use Warm Transfer in Your Call Center?
Let us face it: How do you feel when you contact a call center, and your call is passed from
The Ultimate Guide to Understanding the Cost-Per-Call Calculations
Let’s face it: Running a call center is costly, very costly. Without proper planning and monitoring, you can easily run
FAQs about Medicare Answered By Experts
Medicare is a federal government program that covers more than 6o million seniors and disabled individuals throughout the country. However,
The Journey from Offline to Digital
The Beginning Way back in 2011, I was one of the founders, owners, and operators of Calls Direct – one
Scaling with Clients Through Rapport Building
There are three factors that contribute to customer retention with advertisers in the performance marketing space. Setting expectations Building rapport